ReStore Manager
TITLE: Topeka Habitat for Humanity ReStore Manager
REPORTS TO: Executive Director
DIRECT REPORTS: All ReStore staff and volunteers
SUMMARY: The ReStore is a division of Topeka Habitat for Humanity. The ReStore's mission is to generate revenue through the sale of donated building materials and household items to support operating budget. Through its efforts, the ReStore facilitates recycling, minimizes landfill waste, provides low-cost home improvement items, and increases Habitat’s visibility in our community.
The ReStore Manager is responsible for overall management of the Store’s day-to-day operations, playing an active role in planning for the Store’s future, and for representing the ReStore at public and community events. Specific responsibilities include:
Operations
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Hold chief administrative responsibility for the ReStore.
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Run the operation with the recognition that the ReStore is often one’s first impression of Habitat for Humanity.
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Ensure store is adequately staffed with employees and volunteers.
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Ensure quality customer service is provided and grievances are professionally handled.
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Ensure proper maintenance of facility, equipment and vehicles.
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Maintain up-to-date filing system and proper record retention.
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Develop and maintain comprehensive operations manual.
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Ensure compliance with safety standards and comply with accident procedures.
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Work with Construction Manager to reserve donations for THFH homes.
Staff & Volunteer Management
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Implement and maintain personnel policies approved by the board of directors.
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Hire, train and manage ReStore staff and volunteers in accordance with personnel policies and ensure staff is well versed about Habitat’s program and local activities.
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In cooperation with Volunteer Coordinator, recruit and recognize ReStore volunteers.
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Facilitate a positive, team-oriented environment in which all staff and volunteers are given the opportunity to achieve their full potential.
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Address and document violations of policies and code of conduct by staff and recommend action regarding chronic or serious situations.
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Resolve situations involving volunteers in consultation with the volunteer coordinator and the executive director.
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Evaluate staff performance in accordance with job descriptions and performance evaluation procedures, and issue raises within approved budget.
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Reporting and Communications
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Provide monthly report of sales activities, expenses, projects and public relations activities for inclusion in monthly Board of Directors information package.
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Ensure that staff meetings are held on a regular basis.
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Work with volunteer coordinator in recruiting, training and retaining volunteers.
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Keep executive director informed of staff, operational and financial matters.
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Establish and implement donor recognition program.
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Develop and maintain relationships with other ReStore Managers.
Finance and Administration
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Implement and monitor systems for daily cash transactions and deposits.
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Provide accurate accounting records of revenues and expenses.
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Approve employee timecards and approve and code payable invoices.
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Ensure monthly expenditures are within budget; request exceptions for increases.
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Work in conjunction with the Executive Director and Finance Committee to develop annual operating budget and recommend capital expenditures.
Policy and Planning
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Develop and recommend policy for sales, salvage, material acquisition and staffing.
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Assist in development of marketing and advertising strategy for ReStore which is integrated with the overall THFH marketing and advertising strategy.
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Monitor competitive merchandise market environment (pricing and practices).
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Participate in the development and implementation of short- and long-term strategies, goals and objectives.
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Present all policy proposals to the Executive Director, who will give approval to present to the Board of Directors for approval.
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Develop relationships with existing and potential donors to increase quality and quantity of donations in order to maintain full inventory.
Required Skills / Experience / Physical Requirements
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Self-motivation.
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Ability to lead, train, and manage staff and volunteers in a positive manner.
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Knowledge of sales, marketing, and construction materials.
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Effective time management and organizational skills.
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Effective written and oral communication skills.
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Basic computer skills, including word processing, spreadsheets and email.
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Ability to adapt to a changing environment and unexpected shifts in priorities.
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Ability to lift 50 pounds. Work may require climbing ladders, considerable standing, bending, kneeling and reaching.
Please email resume and cover letter to Janice Watkins exec@topekahabitat.org
ReStore Assistant Manager
TITLE: Topeka Habitat for Humanity ReStore Assistant Manager
REPORTS TO: ReStore Manager
SUMMARY: The ReStore is a division of Topeka Habitat for Humanity. The ReStore’s mission is to generate revenue through the sale of donated building materials and household items to support the operating budget od Topeka Habitat for Humanity. Through its efforts, the ReStore facilitates recycling, minimizes landfill waste, provides low-cost home improvement items, and increases Habitat’s visibility in our community.
The ReStore Assistant Manager is responsible for aiding in the management of the Store’s day-to-day operations, ensuring the continuation of donated goods and services for merchandising, and for representing the ReStore at public and community events. Specific responsibilities include, but are not limited to:
Operations
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Aid the ReStore Manager in the operations of the ReStore.
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Ensure proper scheduling of staff and volunteers to ensure that all departments are adequately staffed.
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Ensure quality customer service is provided to both internal and external customers.
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Aid in proper maintenance of facility, equipment and vehicles.
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Maintain up-to-date filing system and proper record retention.
-
Ensure compliance with safety standards and comply with accident procedures.
-
Facilitate a positive, team-oriented environment in which all staff and volunteers are given the opportunity to achieve their full potential.
-
Implement and monitor systems for daily cash transactions and deposits.
-
Assist in development of marketing and advertising strategy for ReStore which is integrated with the overall THFH marketing and advertising strategy.
-
Participate in the development and implementation of short- and long-term strategies, goals and objectives.
-
Develop relationships with existing and potential donors to increase quality and quantity of donations in order to maintain full inventory.
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Required Skills / Experience / Physical Requirements
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1-3 years of retail management experience.
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Ability to lead and manage staff and volunteers in a positive manner.
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Knowledge of sales, marketing, and construction materials.
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Effective time management and organizational skills.
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Effective written and oral communication skills.
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Basic computer skills, including word processing, spreadsheets and email.
-
Ability to adapt to a changing environment and unexpected shifts in priorities.
-
Ability to lift 50 pounds. Work may require climbing ladders, considerable standing, bending, kneeling and reaching.
Please email resume and cover letter to Janice Watkins exec@topekahabitat.org